Frequently Asked Questions
Everything you need to know about shopping at The Brocery Store.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Quality is our priority. We partner with ethical manufacturers and use a blend of organic cotton and recycled polyester in over 60% of our seasonal collections.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for cancellations or address changes. Please contact our support team immediately via live chat.